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Q: Why does my Miracle A9 Edge cut one side deeper than the other?
Switch off the machine. Now push the jaw away from you towards the face of the machine and then when it stops can you see how much gap there is between the face of the machine and the back of the jaw. There should be virtually no gap. If there is about a 5mm or so gap then this is incorrect. Push the jaw very hard and it will move back to the face of the machine with very little gap. Now do a full calibration including the cutter decoder distance measurement. Can you also check what version of software and firmware you have and the date.